Help Center
Please feel free to contact us with any question
Do you do custom colors
WARNING: Our products contains a chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information go to www.P65warnings.ca.gov
Refund Policy
Family Fishin Return Policy
At Family Fishin, we stand behind every lure we make. If you’re not completely satisfied with your purchase, we’ll work with you to make it right — no hard feelings, no hassle.
Returns & Exchanges
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30‑Day Window — You may return or exchange any unused item within 30 days of delivery.
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Condition — Items must be in original packaging and unused to qualify for a full refund or exchange.
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Proof of Purchase — A receipt, order confirmation email, or packing slip is required.
How to Return
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Email us at Sales@familyfishin.com with your order number and reason for return.
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We’ll send simple return instructions — and a prepaid return label if the issue is our error.
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Ship your items back using the provided label or your own tracked shipping method.
Refunds
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Refunds are issued to your original payment method within 5 business days after we receive and inspect your return.
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Original shipping fees are non‑refundable unless the return is due to our mistake.
Non‑Returnable Items
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Custom‑built or personalized lures
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Gift cards
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Clearance items marked “final sale”
Questions?
We’re here to help. Email Sales@familyfishin.com or call (417) 773-2271 and we’ll get back to you within 1 business day.
Yes, custom color and scents are available.
Please note there is no refunds on the production runs of custom colors or scents